
We provide dedicated Heatmiser installer support across London for commercial and residential projects: neoStat and neoHub installation, multi-zone underfloor heating wiring, network configuration, and integration with boilers, heat pumps and HVAC plant. Whether you are an installer needing commissioning support or a property owner with a Heatmiser system that is not behaving, our engineers know the platform inside out.
Installation & system integration
We install and configure the full Heatmiser range — neoStat thermostats, neoHub controllers, wiring centres and Uh8/Uh4 zone wiring for wet and electric underfloor heating. We integrate Heatmiser controls with boilers, air source heat pumps, manifolds and third-party BMS or smart home systems, so zones, schedules and set-backs actually work the way the design intended.
Configuration & troubleshooting
Common callouts we resolve: thermostats dropping off the neoHub network, zones stuck on or off, incorrect floor probe readings, app connectivity issues after router changes, and legacy Heatmiser systems needing repair or upgrade paths. We diagnose on site, re-pair and re-configure devices, update firmware and leave the system documented so the next engineer is not starting from scratch.
Support for installers & facilities teams
If you are a heating installer or facilities manager who needs a Heatmiser specialist for the controls side of a project, we can act as your subcontract commissioning partner — first fix advice, second fix setup, app handover to the client and ongoing support. One call gets you an engineer who has done it hundreds of times.

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Why londonhvacpro
- REFCOM-registered, F-Gas certified engineers
- 24/7 emergency response across London & the M25
- All major manufacturers serviced
- Transparent pricing: £120 + VAT per hour, one-hour minimum