24/7 Emergency: 07427 826446
REFCOM · F-Gas Certified
6

Critical Faults

Require immediate attention

11

Moderate Faults

Schedule repair soon

3

Minor Issues

Can often self-diagnose

Complete Fault Reference

Professional Equipment

Diagnostic Tools We Use

Our engineers use professional diagnostic equipment to accurately identify faults without unnecessary floor damage.

Thermal imaging cameras

Detect heat patterns and locate cable breaks

Multimeter & resistance testing

Check electrical continuity

Pressure decay testing

Identify leaks in wet systems

Flow & temperature probes

Measure water flow and temps

Endoscope inspection

Visual pipe inspection

When to Call a Professional

Call Immediately

  • Floor overheating (safety risk)
  • Water leak detected
  • System repeatedly trips RCD
  • Burning smell from floor
  • No heat during cold weather

Schedule Soon

  • Persistent cold spots
  • Thermostat error codes
  • High energy bills
  • Slow warm-up times
  • Gurgling noises in pipes

Can't Diagnose the Problem?

Our expert engineers can identify and fix any underfloor heating fault. Same-day callouts available across London & surrounding areas.